Refund Policy

Thank you for using our app. We strive to provide the best possible experience for our users.

All purchases made through the app are processed by Google Play. In many cases, users may request a refund directly from Google within 48 hours of purchase.

To request a refund through Google Play:

1. Visit the Google Play refund page.
2. Sign in with the account used for the purchase.
3. Select the order you want refunded and follow the instructions.

Refund approval is subject to Google Play's refund policies.

If you experience issues with your purchase, you may also contact us directly.

Refunds may be considered in cases such as:

1. Accidental purchases
2. Technical problems preventing the use of purchased content
3. Duplicate purchases

To request a refund:

1. Email us at support@photonexai.com within 48 hours of purchase.
2. Include:
• Your Order ID
• Your User ID (if applicable)
• A brief explanation of the issue.

Refunds may not be granted if:

• The purchased content or credits have already been fully used.
• The request is made after 48 hours of purchase.
• There is evidence of misuse or abuse of the refund system.

If a refund is approved, it will be processed through Google Play and returned to the original payment method according to Google’s processing times.

If you have any questions regarding purchases or refunds, please contact us:

Email: support@photonexai.com